Support

Last updated: 25 August 2025

Welcome to the support page for Hablarly. If you need help, start with the quick fixes below or contact us.

Email support

Controller / Publisher: Ruben Schäfer

Quick fixes

Speech recognition not working

  • Check Settings > Privacy & Security > Microphone and enable access.
  • Check Settings > Privacy & Security > Speech Recognition and enable access.
  • Ensure the correct language is selected in the app.
  • Restart the device if issues persist.

iCloud sync

  • Sign in to iCloud and enable iCloud Drive.
  • In Settings > Your Name > iCloud, ensure the app is allowed to use iCloud.
  • Give syncing a few minutes on a stable connection.

App crashes or freezes

  • Force-quit and reopen the app.
  • Update iOS to the latest version.
  • Reinstall the app (this may remove local data if not synced).

FAQs

How do I create or edit a deck?

Open the app, tap Add Deck, set the deck name and language for the back side, and add cards. To edit an existing deck, open it and choose Edit.

Can I study using speech?

Yes. During review, view the front of a card and answer by speaking or typing. Speech recognition requires permission the first time.

How do I delete my data?

Delete decks in the app. Deleting the app removes local data from your device. If you use iCloud, follow Apple’s instructions to remove iCloud data.

Do you collect analytics or show ads?

No analytics SDKs and no advertising are integrated.

Refunds

Purchases are processed by Apple. Request a refund via reportaproblem.apple.com.

Contact

Email: ruben.apple.dev+support@gmail.com

Data & privacy

See our Privacy Policy for details about how data is handled (UK GDPR).

Report a bug

When emailing support, please include:

Status & known issues

Requirements